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Testimonials

November 18, 2010

William T Cole, A.A.I.
Vice President
Gates-Cole Insurance
125 Main Street
Oneida, NY 13421


Dear Mr. Cole,


We would like to take this opportunity to sincerely thank you and your associates
on providing the Town of Florence professional and proficient service after the Town
Highway Garage's devastating fire that occurred on February 27, 2010.
Your prompt response and knowledgeable guidance made the ordeal so much
easier to understand and resolve.
We have confidence in your staff and look forward to retaining your company for
the future needs of the Town of Florence.


Sincerely yours,

 

Scott P.Outtrim
Town Supervisor
Town of Florence

Laura B. - Guilford, NY  

"I use the Norwich, NY office. The staff is knowledgeable and very friendly. I usually work with Deb Myers. If I ever have questions or issues they are addressed promptly. She is always there to great me with a smile."

Theresa H. - Oxford, NY  

"ThereThis agency has been able to save me money! This agency is extremely professional in all situations. This agency is very knowledgeable on all topics related to my insurance/finances. The customer service at this agency is bar none."

Kenneth L. Norwich, NY  

"This agency was able to consolidate my policies. This agency is extremely professional in all situations. The customer service at this agency is bar none."

Howard B. - Sherburne, NY  

"Our agent contact person is Lesley Grogan. Lesley has gone above board for us during the yrs. we have been with Gates-Cole. Even though we have an office within 14 mi. from us we have preferred dealing with Lesley throughout the yrs. She always tries to find us the best place for our insurance, giving us the satisfaction of being a customer of yours."

Janet H. - Holland Patent, NY  

This agency came highly recommended by someone I trust.

Ray M. - Clinton, NY  

"This agency has been able to save me money! This agency has a high regard for integrity and that is important to me. This agency is extremely professional in all situations. This agency is very knowledgeable on all topics related to my insurance/finances. This agency looks at everything and offers very practical solutions. The customer service at this agency is bar none."

Marsha P. - Sauquoit, NY  

"I knew the former agent that retired I just remained with the agency I haven't really had much contact with the new agents."

Carrie H. - Rome , NY  

"I love the personal service you receive from this company."

Roberta O. - Holland Patent, NY  

"I have been with Gates-Cole in Stitville for a long time. In April 2011 I was in a bad car accident. Rae went to bat for me and helped me with everything. Rae and Leslie are tops in my book. Anything that needed to be done they did it."

Mark G. - Newport, NY  

"My wife was involved in a serious motor vehicle accident about two years ago. Gates-Cole Insurance did an outstanding job assisting us through the claim process. I have been associated with the Gates-Cole Insurance company for many years, I think they make the insurance process easy and understandable."

Diane C. - Rome, NY  

"They have always been helpful, courteous, and return calls, promptly.
We've been with them for many years, and have referred them to others, often."

Mike Z. - Whitesboro, NY  
"Great customer service."
John K. - New Hartford, NY  

"I am 100% disabled,so it is hard to use the stairs for me.So,the lady down stairs takes the payment up for me.The customer service is off the charts,and they are very knowledgeable with your insurance needs. And I save money by consolidating my homeowners and car together."

Danielle G. - Groton, NY  

"You guys were the ones my friends suggested when I asked around for renter's insurance. I'm happy enough with the services that I'll likely get my car insurance through you when it is up for renewal. Thanks!"

William B. - New Hartford, NY  

"This agency has been able to save me money! This agency has a high regard for integrity and that is important to me. This agency is extremely professional in all situations. This agency is very knowledgeable on all topics related to my insurance/finances. The customer service at this agency is bar none."

Sam A. - Cary, NY  

"This agency has been able to save me money! This agency has offered me more coverage! This agency came highly recommended by someone I trust. This agency has a high regard for integrity and that is important to me. This agency is extremely professional in all situations. This agency is very knowledgeable on all topics related to my insurance/finances. This agency looks at everything and offers very practical solutions. The customer service at this agency is bar none. Bill & Tome Cole went above and beyond what I expected. Highly recomend this team!"

Norman H. - Oxford, NY  

A great group of people to work with. I found them very helpful.

Keen H. - New Berlin, NY  

This agency has been able to save me money! This agency has offered me more coverage! I was unhappy with my previous insurer. This agency has a high regard for integrity and that is important to me. This agency is extremely professional in all situations. This agency is very knowledgeable on all topics related to my insurance/finances. This agency looks at everything and offers very practical solutions. The customer service at this agency is bar none. Debbie in your New Berlin office is a gem. Our agent Joanne takes very good care to find us the best coverage for the best value at renewal time.I am very pleased to purchase my insurance from Gates-Cole Agency.

Jannette R. - Sherburne, NY  

This agency is extremely professional in all situations. This agency is very knowledgeable on all topics related to my insurance/finances. The customer service at this agency is bar none.

Thomsen M. - South New Berlin, NY  

This agency has been able to save me money! This agency has a high regard for integrity and that is important to me. This agency is extremely professional in all situations. This agency is very knowledgeable on all topics related to my insurance/finances. The customer service at this agency is bar none.

 
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